Returns & Refunds

Draft policy — the store owner should review it (ideally with a lawyer) and adjust it to match actual practice. Last updated: October 2026.

Exchanges and returns

If an item arrives damaged, defective or in the wrong size, contact us promptly after delivery and we will arrange an exchange or refund. Items should be unworn, unwashed and with tags.

How to request

Send a message through our contact page with your order number and a photo if the item is faulty.

Refunds

Approved refunds are returned using the original payment method or mobile wallet after we receive and inspect the item.